Xumo | Support for Questions & Troubleshooting

I have a Peacock Premium account from my cable service provider’s subscription, but when I sign in from my Xumo device, my account says I’m on Peacock Free. How can I fix it?

To access your Peacock Premium account:

1. Sign into Peacock on your Xumo TV and cable box or your Xumo Stream Box.

2. Use your mobile device or computer to sign into https://peacocktv.com.

3. Go to the Account page and select your cable provider under the “Link Provider” option.

4. Follow the on-screen instructions to link your Peacock account. Once completed, you’ll be able to access your Peacock Premium account.

Note: Do not use your Xumo account credentials to link your cable provider and Peacock accounts.

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